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Start with the loss-side threshold
Let z be the standard normal quantile at confidence c. For a continuous normal law, the probability above z is 1−c and the probability at exactly z is zero. The upper-tail conditional average therefore uses the same mass as the selected worst-tail average.
Use the derivative of the density
The derivative of φ(x)=exp(−x²/2)/√(2π) is −xφ(x). Integrating xφ(x) from z to infinity gives φ(z), because the density tends to zero at the upper endpoint.
Here z=Φ⁻¹(c); continuity removes threshold mass.
Restore location and scale
For L=μL+σL Z with σL>0, the selected upper-tail mean is μL+σL φ(z)/(1−c). Keep the density divided by the tail probability; φ(z) alone is not the expected shortfall multiplier.
Do not export the shortcut to every discrete model
A finite distribution can have positive probability at its quantile. Its exact-tail average may need fractional boundary inclusion. The existing discrete-loss resources explain why unqualified threshold conditional averages can then differ.