Privacy Policy
This Privacy Policy explains what information Omni Finance Academy ('we', 'us') collects when you use our website and learning platform, why we collect it, how we use it, and the rights you have over it. We try to write this in plain English. If anything is unclear, email [email protected].
Data controller
Omni Finance Academy is the data controller for personal information collected through omnifinacademy.com and our learning applications.
Information we collect
Account information (name, email, password hash), payment information (processed by Stripe — we do not store card numbers), study activity (which readings, questions, and mocks you complete, your answers, and time spent), device and log data (IP address, browser, operating system, crash diagnostics), and any messages you send us.
How we use information
To provide and personalise the learning platform (e.g., adaptive practice, spaced repetition), to process payments and refunds, to send transactional and (with consent) marketing emails, to detect fraud and abuse, to improve our content and product, and to comply with legal obligations.
Legal basis (GDPR)
We process personal data under one of: contract performance (delivering the service you paid for), legitimate interests (product analytics, fraud prevention), consent (marketing emails, non-essential cookies), or legal obligation (tax, accounting).
International transfers
Some processors are located outside your country. Where required, we rely on Standard Contractual Clauses or equivalent safeguards to protect your data in transit and at rest.
How long we keep data
Account and study data are kept while your account is active. After deletion we remove personal data within 30 days, except records we are legally required to retain (e.g., invoices for tax purposes, kept up to 7 years).
Your rights
Depending on your region (GDPR, UK GDPR, CCPA, PIPEDA, Hong Kong PDPO, and similar), you have the right to access, correct, delete, port, restrict, or object to processing of your personal data, and to withdraw consent. You can exercise any of these by emailing [email protected]. You can also lodge a complaint with your local data protection authority.
Account deletion
You can delete your account at any time from Profile → Account, or by emailing [email protected]. See our Account Deletion page for the step-by-step process and what data is removed vs retained.
Children's privacy
Our services are intended for users aged 16 and above. We do not knowingly collect personal data from children under 16. If you believe a child has provided personal data, contact [email protected] and we will delete it.
Security
We use industry-standard encryption in transit (TLS) and at rest, hashed passwords, access controls, and regular dependency and security review. No system is perfectly secure, but we treat your data carefully.
Third-party links
We sometimes link to external sites (e.g., CFA Institute, GARP). We are not responsible for their content or privacy practices.
Changes to this policy
We may update this policy. Material changes will be announced on the platform or by email. The 'Last updated' date above reflects the most recent revision.
Contact
Privacy questions or data requests: [email protected]. General support: [email protected].
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